Does NeoStrata offer free returns? What's their exchange policy?

What's NeoStrata returns and exchanges policy? Can you return in-store? How many days do you have to return items to NeoStrata for a full refund? Do I need a receipt to return my item to NeoStrata? Do items need to be in new condition?
NeoStrata's returns & exchanges policies are rated: 4.5 - 2 ratings

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Knoji Staff
136
Posted Jun 17, 2017

Yes, NeoStrata does offer free returns and exchanges. This applies to items purchased online and in store. If you want more information on their returns policy, you can visit their returns policy page here.

Shopping tip: (November 16, 2018): Use promo code ANSWERS to save 25% off at neostrata.com — redeem it here. You can also view more NeoStrata promo codes.

As of Friday, Amazon.com is also offering 30% off NeoStrata items on their website.

Update: we've found 136 more skin care stores that currently offer free returns & exchanges and 1,067 health & beauty stores that are offering free returns & exchanges . You can also view all 6,330 stores that offer free returns & exchanges across all categories.

This user rated NeoStrata's returns & exchanges policies: 5.0
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TinTinB
1
Posted Sep 19, 2012

Yes, Hobby Lobby does offer free returns and exchanges for items purchased on their website. You can see more details of their returns policy here.

You might also check out Hobby Lobby's homepage for additional pages with information on returns and exchanges.

This user rated NeoStrata's returns & exchanges policies: 4.0
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Rated 4.1 - 21 reviews

About NeoStrata

NeoStrata is a small to mid-size skin care company operating the e-commerce site neostrata.com. NeoStrata sells its products and services in the skin care vertical, offering discounts and promo codes to its customers infrequently. NeoStrata is very well-regarded among shoppers on Knoji, with 21 ratings and an average rating of 4.1 stars. NeoStrata scores well compared to other brands in the skin care industry, providing 9 e-commerce features to better serve its customers.

NeoStrata's Features Scorecard

Shipping & Returns Policies
Free Returns & Exchanges:
Yes
NeoStrata offers free returns & exchanges for qualifying orders and customers, according to their free returns & exchanges policies. See policies and program details on their returns & exchanges policies page. Read full answer >>
Free Shipping:
Yes
NeoStrata offers free shipping on all qualifying orders. Get free delivery on your order from NeoStrata, program exclusions apply. See details on their free shipping policy page. Read full answer >>
International Shipping:
Yes
NeoStrata offers international shipping for qualifying orders and customers, according to their international shipping policies. See policies and program details on their international shipping policies page. Read full answer >>
Payment Options
Debit & Prepaid Cards:
Maybe
It appears that NeoStrata may not accept debit & prepaid cards currently. Read full answer >>
Paypal:
Yes
NeoStrata accepts PayPal for qualifying orders and customers, according to their PayPal policies. See policies and program details on their PayPal support page. Read full answer >>
Apple Pay:
Maybe
It appears that NeoStrata may not accept Apple Pay currently. Read full answer >>
Discount Policies
Promo Codes:
Yes
NeoStrata supports a promo code box on their website. Check the NeoStrata promo codes page for the latest coupon codes from NeoStrata. Read full answer >>
Sales:
Maybe
It appears that NeoStrata may not offer sales currently. Read full answer >>
Military Discounts:
Maybe
It appears that NeoStrata may not offer military discounts currently. Read full answer >>
Official Coupons Page:
Maybe
It appears that NeoStrata may not offer official coupons page currently. Read full answer >>
Student Discounts:
Maybe
It appears that NeoStrata may not offer student discounts currently. Read full answer >>
Senior Discounts:
Maybe
It appears that NeoStrata may not offer senior discounts currently. Read full answer >>
Birthday Discounts:
Maybe
It appears that NeoStrata may not offer birthday discounts currently. Read full answer >>
Competitor Coupons:
Maybe
It appears that NeoStrata may not accept competitor coupons currently. Read full answer >>
Customer Service Features
Contact Information:
Yes
NeoStrata offers contact information for qualifying orders and customers, according to their contact information policies. See policies and program details on their contact information availability page. Read full answer >>
Money-back Guarantee:
Yes
NeoStrata offers money-back guarantee for qualifying orders and customers, according to their money-back guarantee policies. See policies and program details on their money-back guarantee policy page. Read full answer >>
Loyalty Programs:
Maybe
It appears that NeoStrata may not offer loyalty programs currently. Read full answer >>
Customer Reviews:
Maybe
It appears that NeoStrata may not offer customer reviews currently. Read full answer >>
Social Media Pages:
Maybe
It appears that NeoStrata may not offer social media pages currently. Read full answer >>
Website Features
Website Security & Privacy:
Maybe
It appears that NeoStrata may not offer website security & privacy currently. Read full answer >>
Mobile Apps:
Maybe
It appears that NeoStrata may not offer mobile apps currently. Read full answer >>
Marketing Programs
Affiliate Programs:
Yes
NeoStrata offers affiliate programs for qualifying orders and customers, according to their affiliate programs policies. See policies and program details on their affiliate programs page. Read full answer >>
View all features